Cookie Policy
Purpose of This Cookie Policy
This Cookie Policy explains how Travellio Global, operated by Vellio Int Ltd (registered at 2nd Floor College House, 17 King Edwards Road, Ruislip, London, United Kingdom, HA4 7AE, registered number 17022219), uses cookies and similar tracking technologies on https://travellioglobal.com.
Cookies help ensure that our platform functions properly, remains secure, and provides a personalised experience. This document describes what cookies are, why we use them, how third parties may use them, and how you can control your preferences.
Where required by applicable law, non-essential cookies are placed only with your consent.
What Cookies Are
Cookies are small data files stored on your device when you visit a website. They allow the website to recognise your browser and store certain information about your session.
Cookies may be:
- Session cookies – deleted when you close your browser.
- Persistent cookies – remain on your device for a specified duration.
- First-party cookies – set directly by Travellio Global.
- Third-party cookies – set by integrated external services.
In addition to cookies, similar technologies such as pixels, tags, and local storage may be used to achieve comparable functionality.
Categories of Cookies We Use
We use cookies for clearly defined purposes:
a) Strictly Necessary Cookies
These cookies are essential for the operation of our platform. They enable core functionality such as:
- Account authentication;
- Booking and checkout processes;
- Payment session integrity;
- Fraud prevention and security monitoring.
Without these cookies, certain features cannot function.
b) Performance and Analytics Cookies
These cookies help us understand how users interact with our platform. They allow us to:
- Measure website traffic and usage patterns;
- Identify technical errors;
- Improve booking flows and navigation efficiency;
- Analyse aggregated behavioural trends.
Information collected through analytics cookies is generally anonymised or pseudonymised.
c) Functional Cookies
These cookies remember your preferences and settings, including:
- Language selection;
- Currency preferences;
- Saved user interface settings;
- Session continuity.
They enhance user experience but are not strictly required for platform operation.
d) Marketing and Advertising Cookies
Subject to your consent, marketing cookies may:
- Measure advertising performance;
- Deliver travel-related content tailored to browsing behaviour;
- Support remarketing campaigns;
- Track interactions with promotional material.
We do not sell your personal data through cookies.
Third-Party Tracking Technologies
Travellio Global integrates certain third-party services that may place cookies on your device. These may include:
- Analytics providers;
- Payment processors;
- Booking fulfilment systems;
- Advertising networks;
- Social media platforms.
Each third party operates under its own privacy and cookie policies. Where legally required, we ensure appropriate consent mechanisms are in place before enabling non-essential third-party cookies.
Your Control Over Cookies
You have the right to manage your cookie preferences.
You may:
- Accept or reject non-essential cookies through our consent management banner;
- Modify your browser settings to block, restrict, or delete cookies;
- Withdraw consent at any time for optional cookies.
Please note that disabling certain cookies may limit functionality, including booking processes, saved preferences, and personalised features.
Browser instructions for managing cookies are typically available in your browser’s help section.
Legal Basis for Cookie Use
Where applicable data protection laws apply, including United Kingdom regulations and related frameworks, our use of cookies is based on:
- Legitimate interest (for strictly necessary cookies);
- User consent (for analytics, marketing, and non-essential cookies).
Consent may be withdrawn at any time without affecting the lawfulness of prior processing.
Data Retention Related to Cookies
The duration for which cookies remain on your device depends on their type:
- Session cookies expire when your browsing session ends;
- Persistent cookies remain until they expire or are manually deleted.
Retention periods are determined by operational necessity and legal compliance requirements.
Policy Updates
This Cookie Policy may be revised periodically to reflect changes in technology, legal requirements, or operational practices.
The updated version will be published on this page with a revised “Last Updated” date.
Contact Information
If you have questions about this Cookie Policy or wish to exercise your data protection rights in relation to cookie usage, please contact:
- Email: info@travellioglobal.com
- Phone: +447366905227
- Website: https://travellioglobal.com/contacts
We are committed to maintaining transparency in how we use digital technologies and to ensuring that your experience on Travellio Global remains secure and user-controlled.